# Welcome

Welcome to the user documentation of the SWITCH platform! To get started, have a look at the FAQ section below, search for the topic you're interested in, or continue to the [Introduction](/english/introduction.md).  

## Frequently Asked Questions

### General

<details>

<summary>How do I update my personal settings?</summary>

You can find the settings on [My account](/english/general-functionality/my-account.md).

</details>

<details>

<summary>How do I configure my subscriptions and notifications?</summary>

You can set this by yourself via [Subscriptions](/english/general-functionality/subscriptions.md).

</details>

<details>

<summary>Where can I read the integrity policy? </summary>

You can find links to important documents via [My account](/english/general-functionality/my-account.md).

</details>

### Flexibility Provider (FSP)

<details>

<summary>How do I qualify to start trading on the market?</summary>

See section [Get Started as Provider](/english/get-started-as-provider.md).

Once you have access to SWITCH you can follow the steps to [qualifify resources](/english/flexibility-provider-fsp/administration/resource-qualification.md).

</details>

<details>

<summary>Where can I find my qualified resources?</summary>

See the section [Resources](/english/flexibility-provider-fsp/administration/resources.md).

</details>

<details>

<summary>How can I upload a reference plan (baseline)?</summary>

See the section [Reference data](/english/flexibility-provider-fsp/reference-data.md).

</details>

<details>

<summary>How do I upload real-time data for my resource?</summary>

See the section [Real-time data](/english/flexibility-provider-fsp/real-time-data.md).

</details>

<details>

<summary>How can I offer and trade with flexibility?</summary>

When you have [qualified](/english/flexibility-provider-fsp/administration/resource-qualification.md) a flexibility resource you can [create offers](/english/flexibility-provider-fsp/create-offers.md) for availability and direct orders, as well as [deliver flexibility](/english/flexibility-provider-fsp/deliver-flexibility.md) (including seasonal availability).&#x20;

</details>

<details>

<summary>Where can I find my order and transaction history?</summary>

See the section [Market follow-up](/english/flexibility-provider-fsp/market-follow-up.md).

</details>

<details>

<summary>How can I view and export my data?</summary>

See the section [Dashboards](/english/general-functionality/dashboards.md).

</details>

### Network Owner (DSO)

<details>

<summary>How can I purchase flexibility to solve my grid issues?</summary>

For a general guide to flexibility work, see [Get Started as Network Owner](/english/get-started-as-network-owner.md).

For a description of platform user functionality, see the sections for [requesting availability](/english/network-owner-dso/request-availability.md) and [activating flexibility](/english/network-owner-dso/activate-flexibility.md).

</details>

<details>

<summary>How can I create availability orders?</summary>

See the section for [requesting availability](/english/network-owner-dso/request-availability.md).

</details>

<details>

<summary>How do I manage conditional agreements?</summary>

For a general guide to conditional connections, see [Conditional Agreements](/english/conditional-agreements.md).

For a description of platform user functionality, see the following [page](/english/network-owner-dso/conditional-agreements.md).

</details>


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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://user.switchmarket.se/english/welcome.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.