Welcome

Welcome to the user documentation of the SWITCH platform! To get started, have a look at the FAQ section below, search for the topic you're interested in, or continue to the Introduction.

Frequently Asked Questions

General

How do I update my personal settings?

You can find the settings on My account.

How do I configure my subscriptions and notifications?

You can set this by yourself via Subscriptions.

Where can I read the integrity policy?

You can find links to important documents via My account.

Flexibility Provider (FSP)

How do I qualify to start trading on the market?

See section Get Started as Provider.

Once you have access to SWITCH you can follow the steps to qualifify resources.

Where can I find my qualified resources?

See the section Resources.

How can I upload a reference plan (baseline)?

See the section Reference data.

How do I upload real-time data for my resource?

See the section Real-time data.

How can I offer and trade with flexibility?

When you have qualified a flexibility resource you can create offers for availability and direct orders, as well as deliver flexibility (including seasonal availability).

Where can I find my order and transaction history?

See the section Market follow-up.

How can I view and export my data?

See the section Dashboards.

Network Owner (DSO)

How can I purchase flexibility to solve my grid issues?

For a general guide to flexibility work, see Get Started as Network Owner.

For a description of platform user functionality, see the sections for requesting availability and activating flexibility.

How can I create availability orders?

See the section for requesting availability.

How do I manage conditional agreements?

For a general guide to conditional connections, see Conditional Agreements.

For a description of platform user functionality, see the following page.